Our Mission and Values

All employees, volunteers, and members of our Medical Staff are trained in the Baton Rouge General and General Health System’s philosophy of customer service and are guided by strongly held values in the way we treat each other and the people we serve.

Our Mission:
We strive to improve the quality of life of the people we serve by promoting principles of healthful living and participating in the process of bringing healing to the sick.

Our Values:
Excellence:
We do our best to meet or exceed the standards of the healthcare industry and the expectations of those we serve.
A Caring Environment:
We strive to recognize and meet the needs of the people and families we serve, as well as those who work with us to achieve our mission, in an atmosphere of kindness, compassion and understanding.
Illness Prevention and Healthful Living:
We commit time, talent and financial resources to promote principles of illness prevention and healthful living in our community.
Integrity:
We endeavor to conduct our business with fairness and integrity, communicating responsibly and honestly, and thus create an environment of trust.
Respect:
We value the diversity of our patients, employees, business colleagues, visitors and all who interact with us, and are committed to treating them with respect, dignity and kindness regardless of their background, race, religion, culture or socioeconomic status.
Stewardship:
We are accountable stewards of the human and material resources entrusted to us and strive to utilize them safely, wisely, efficiently and responsibly, in order to result in a fair return on our investment.
Innovation:
We recognize the need to adapt quickly to changing market circumstances and encourage professional development, rapid learning, adaptation, problem resolution, process improvement and innovation as we seek to meet the needs of the people we serve in an effective manner.
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